Friday, September 8, 2006
New Support Services Website Released
New Software602 Support Services offer 4 hour response time for business users. The redesigned support website provides an integrated ticket system with software registration, purchase history, knowledge base and user forums.
Software602 support hours are Monday through Friday, 10AM to 6PM (EST). Ask your question online at any time with our ticket system and receive a response within the guaranteed response time during business hours. Plus, easily keep track of your support history online. Each paid incident provides assistance for a single technical problem and must be used within 30 days of the purchase date.
Visit the new Software602 Support site: http://support.software602.com/